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On <DATE>, We'll be switching off your current connection
and moving you to a new fibre connection.
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Hello ~LINK_FILENAME.FORENAME~,
Hello,
If you do not plug in the new Smart Hub 2 that was sent to you, you will soon experience a loss in your internet service.
We want to keep your internet up and running but your current Hub will not work with this new fibre connection.
What should I do?
If you do not plug in the new Smart Hub 2 that was sent to you, you will soon experience a loss in your internet service.
What happens if I don't set up my new Hub?
Your internet will stop working on the <DATE>.
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You must plug
this in now,
otherwise you could lose your internet connection.
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We're always here to help if you need us
If you're having difficulty setting up your new Hub, please click here for more information. Or if you have any questions about the switch please call us on 0800 917 3245.
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Best wishes,
The BT Team
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