Hello ~LINK_FILENAME.FORENAME~,
Hello,
We know you've experienced a loss in your broadband service. This is because we switched off your copper connection and moved you to fibre broadband on <DATE>, which doesn't work with your old Hub.
We recently sent you a Smart Hub 2, which will need to be plugged in to get you back online.
So please call us immediately on 0800 917 3245 and we'll get you back up and running in no time.
|
Best wishes,
The BT Team
|
|
| We sent this email to you because you subscribed to BT Services via ~MAIL~
|
| Getting in touch |
| Feedback or questions? Visit our Contact us page. (Don't reply to this email, we won't see it.) |
| Staying in the loop |
| Add bt.athome@ecomm.bt.com to your address book to make sure our emails always get to your inbox. |
| Keeping your private details private |
| Read our privacy policy to see how we protect your personal information. |
| Protecting yourself online |
| We'll never send you emails asking for your personal information. Find out more about phishing here. |
|
| © British Telecommunications plc 2020. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000). |
|
|
|
